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Confirming your email address

Why we ask you to confirm your address after your first order, and what to do if the link has expired.

After your first order, we email you a link to confirm your address. This makes sure your invoice and our emails about your order reach you.

Confirm your address

  1. Open the email we sent you after you placed your order.
  2. Click the link in it.
  3. The page says Email confirmed. There's nothing else to do: we set up your services and email the invoice to this address.

You only do this for your first order. Later orders from the same address skip this step.

If the link has expired

The link works for 7 days. If it has expired, the page says This link has expired. Enter your email address there and select Send a new link.

If the email doesn't arrive

  • Check your spam or junk folder.
  • Make sure you entered your email address correctly at checkout.
  • Still nothing? Contact us and include your order number. It starts with “MB-”.

Keep reading

Related articles.

Getting started

How ordering works

From cart to invoice: what happens after you order, and when you pay.

Your account

Signing in to your account

Sign in with a link we email you, or with a password if you've set one.

Billing

Invoices and billing

How and when we invoice plans, domains and website moves.