Paying for developer services
How developer services are bought, renewed, cancelled and refunded through our reseller Paddle.
Developer services, such as error tracking, logs and uptime checks, are monthly or yearly subscriptions. They're sold by our reseller Paddle, the merchant of record: you buy from Paddle, which takes your payment, adds VAT where it applies, and sends your receipts and invoices.
Buying a plan
Choose a plan on the service's page under Developer services. You buy it at id.my-beast.com, where you also sign in to use it. Prices are without VAT: Paddle adds VAT or other sales tax where it applies, and you see the total before you pay.
Renewals
A plan renews automatically at the end of each month or year, and Paddle charges the payment method you used, until you cancel. If a plan's price changes, we email you at least 30 days before.
Cancelling
Cancel any time, through the link in Paddle's emails, at paddle.net, or by writing to us at hello@my-beast.com. The plan runs until the end of the period you've paid for and isn't charged again.
Refunds
Ask within 30 days of your first payment for a plan and you get it back in full. You don't have to give a reason. Renewal payments aren't refunded, so cancel before the next one if you don't want it. See Cancellation & refunds.
Questions about a payment
For a payment, a receipt or an invoice, contact Paddle through the link in your receipt or at paddle.net, or write to us at hello@my-beast.com.